Frequently Asked Questions (FAQ)

Acrylic Plaques are made of premium quality UV Printed (colored) 5mm thick transparent acrylic, offering a stunning personalised acrylic photo block finish. 3D crystals are made of premium K9 glass, it is 3D in nature, where your 2D picture is converted into a 3D crystal photo UK style and engraved into the crystals using lasers, creating a perfect personalised gift UK experience.

A 3D photo crystal is a clear glass or crystal block that contains a three-dimensional image laser-engraved inside. First, a 2D photo is transformed into a 3D model using special software. Then, thousands of tiny laser points are precisely engraved inside the crystal without damaging its surface, creating a detailed personalised photo plaque effect. When the crystal is placed on an LED light stand, the image lights up and appears to float inside the crystal, allowing you to see it from multiple angles with impressive depth and clarity, making it a perfect custom 3D crystal gift UK option.

A custom cutout plaque takes a bespoke shape based on the outline of your photo, giving it a unique 3D sculpted look. Unlike Spotify Plaques, which are UV printed on rectangular A6-sized acrylic, custom cutout plaques offer a more personalised acrylic photo print style with an artistic finish for making them one of the most unique personalised gifts UK

Yes! You can upload any clear photo, logo, or artwork (JPG or PNG). For best results, choose a high-resolution image (at least 1000x1000px) ideal for designing a personalised acrylic photo block or 3D crystal photo UK, making your upload a stunning custom photo gift.

Yes! All our plaques are made with premium 5mm acrylic, printed using UV-resistant ink for long-lasting clarity and colour. Each plaque has the brilliance of a personalised acrylic photo block, ensuring a crystal-clear finish. Our crystals are made of premium K9 glass, a high-quality material used in 3D crystal photo UK designs, making them both waterproof and durable, perfect as custom personalised gifts

Every personalised plaque, magnet, and crystal is proudly crafted and shipped directly from the UK, ensuring quality and fast delivery. Each personalised remembrance gift, anniversary gift UK, or personalised family gift is made with care to capture your most meaningful moments.

Absolutely! Simply upload your favourite photo when placing your order, and we’ll print it on your custom crystal, plaque, or magnet, creating a stunning personalised couple gift, a thoughtful personalised graduation gift UK, or a heartfelt personalised best friend gift.

Our products make perfect gifts for anniversaries, birthdays, Valentine’s Day, Christmas, memorials, home décor, and other special occasions. They are designed to preserve memories and celebrate relationships, whether it’s a personalised Spotify plaque, a heartfelt personalised photo frame, or a timeless custom 3D crystal gift UK.

Yes! We offer corporate gifting and bulk orders with tiered discounts based on quantity and customisation, ideal for custom fridge magnets bulk, personalised plaques, and custom photo plaques. Email support@urbanelf.co.uk with your requirements.

A 3D image is engraved inside glass using advanced subsurface laser engraving technology. A high-precision laser focuses tiny light points beneath the glass surface, creating thousands of micro-fractures that form your image in stunning 3D detail—without damaging the outer layer. The result is a personalised 3D crystal photo UK masterpiece, a breathtaking custom photo gift, and a truly unique keepsake that captures memories in crystal-clear form.

Absolutely! Crystal photo cubes and custom plaques make perfect personalised best friend gifts and heartfelt presents for any occasion. Their elegant 3D laser-engraved design preserves memories beautifully, making them ideal for couples, families, and colleagues. With the festive season and Black Friday offers, they’re among the top personalised anniversary gifts UK and unique personalised gifts for anyone who loves thoughtful keepsakes.